CANCELLATION POLICY
Cancellation Policy
Cancellation by the Holidaymaker
Cancellation of the booking by the holidaymaker should be made by email to info@clovenstonelodges.co.uk as soon as is possible.
In the event of a cancellation a full refund of the booking charge will be made ( minus a deduction of £50 administration charge) up to 12 weeks prior to start date of holiday, from week 12 – week 6 a refund of 50% of the booking charge ( minus £50 admin charge) will apply and from week 6 – start of holiday, we will attempt to re-
The property owner will endeavour to make sure the stated property is available for the dates contracted. In the unlikely event the property becomes not available and the property owner has to cancel the booking, the property owner will endeavour to find the holidaymaker suitable alternative accommodation. If suitable alternative accommodation cannot be found, the holidaymaker shall be entitled to a full refund. The property owner shall only be liable to return the monies received. No compensation or consequential losses shall be paid
Company Registration Name : Clovenstone Lodges Ltd SC619931 , Companies House, Edinburgh
Registration Address : Westwood Drive, Westhill, Aberdeenhire, AB32 6WW
Company Registration Number : SC619931